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Vasudeva Service Goals v1.0 (VSG)
High level project goals for the Vasudeva Service Application. These goals should drive the prioritization of development activities.
Vasudeva Service Application 21 Feb 2004 17:24:19
Project Goals
This document summarizes discussions between the Project Manager, developers, and designers on the future of the Vasudeva Service Application. The purpose of this document is to identify long term project goals as expressed in the discussions, and to propose metrics and targets to realize the goals.
Goals, Metrics, and Targets
|
Goal |
Metric |
Target |
|---|---|---|
|
robust and dependable community of content contributors |
number of new pages per Vasudeva site per month |
20 pages |
|
large base of frequent visitors |
number of page views, excluding known robots and administrative and development work |
10,000 per day, all Vasudeva sites combined |
|
number of authenticated user accounts |
500 users after one year |
|
|
strong internet presence |
Google ranking against important keyword phrases |
100% ownership of top 30 results |
|
Google ranking against selected keyword phrases |
95% ownership of top 20 results |
|
|
efficient support of content contributors and designers |
hours of downtime per person per month due to dependencies |
fewer than 3 hours per person per month |
|
emphasis on community-supported products |
[biannual project team review of core components] |
annual update of third party core components |
|
excellent page view performance for anonymous users |
timings from crawl scripts and interactive use |
generally 1-second fetch times, and 1- to 3-second page rendering under interactive use |
|
sustainable development activity |
number of sites supported |
50 active sites after one year |
|
size of active project team |
50 peopleafter two years |
|
|
server reliability |
percent downtime, based on 24/7 service |
not more than one hour per month |
|
high level of user support |
number of tickets closed per month |
at least 20 tickets |
|
percentage of tickets closed per month |
50% of high severity tickets present at start of month |
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